Frequently Asked Questions

Every tutor on our team holds a Bachelor’s or Master’s degree in Education, or is a state-certified classroom educator. We do not employ unvetted side-hustlers. Our lead specialist, Renee Powell, personally interviews and guides every teacher.

We use secure video meeting rooms with real-time collaborative digital whiteboards. Students and tutors write directly on the screen, highlight texts together, and complete interactive problem sets. All you need is a laptop, iPad, or desktop computer with a camera and internet connection.

We serve elementary students (K-5), middle schoolers (6-8), high school test prep / Regents candidates, and adults seeking reading and workplace literacy empowerment. Our core subjects are Reading, Phonics, Writing, and Math.

Yes! We tutor students across the US (Eastern, Central, Pacific) and internationally (including students in the UK and Europe). We accommodate morning homeschool slots, after-school hours, and weekend mornings.

In-person babysitting is exclusively available in The Bronx and Westchester County, NY (including Yonkers, White Plains, New Rochelle, Scarsdale, Bronxville, Mount Vernon, Riverdale, and nearby neighborhoods). Our online tutoring is available worldwide.

Every caregiver undergoes an in-person interview, identity verification, multi-state criminal background check, motor vehicle record check, and professional reference calls. Sitters hold Pediatric CPR & First Aid certification from the American Red Cross.

Absolutely! Because we are an education company, our sitters take pride in listening to your child read aloud, reviewing school worksheets, and following your bedtime routine to the letter.

Never. We do not believe in locking families into multi-month binding contracts. You can purchase single sessions, month-to-month plans with 14-day notice, or test prep packages.

We ask for 24 hours’ advance notice for rescheduling a tutoring session. Rescheduled sessions are credited towards a makeup session within 30 days. For babysitting, cancellations with 48 hours’ notice receive a full refund or credit.